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Terms & Conditions

Last updated: June 2026

Operator

SigFix is operated by Spendly (trading as Syntax Labs). Throughout these Terms of Service, "we", "us", and "our" refer to Spendly (Syntax Labs) as the legal operator and provider of the SigFix service.

The Service

SigFix is a web-based utility operated by Syntax Labs for creating, fixing, and exporting HTML email signatures compatible with Microsoft Outlook. The free tier allows unlimited preview of processed signatures. Copying and exporting Outlook-safe HTML or Rich Text requires a paid Pro plan.

Pro Plans Overview

SigFix offers two paid Pro plans:

  • Annual Pro — a recurring subscription billed at $12 per year.
  • Lifetime Pro — a one-time payment of $14 with no recurring charges.

Both plans unlock the same Pro features, including unlimited signature processing and export (copy to clipboard). The difference is billing structure only.

Billing and Subscriptions

All payments for SigFix are processed by Paddle.com, our Merchant of Record. By purchasing a Pro plan, you agree to the billing terms below.

  • Annual Pro ($12/year): This is a renewable subscription. You will be charged $12 (USD) at the time of purchase and automatically billed again every 12 months until you cancel. The subscription renews on the anniversary of your initial purchase date.
  • Lifetime Pro ($14 one-time): This is a single, non-recurring payment. You pay once and receive permanent access to Pro features for as long as the SigFix product exists. No further charges will be applied to your payment method.

Prices are listed in USD. Applicable taxes may be added at checkout depending on your location, as determined by Paddle.

Automatic Renewal

If you purchase Annual Pro, your subscription will automatically renew at the end of each billing period (every 12 months) unless you cancel before the renewal date.

On each renewal date, Paddle will charge the then-current Annual Pro price ($12/year, unless changed in accordance with our Price Changes policy) to the payment method on file. You will receive a receipt by email after each successful charge.

Lifetime Pro does not renew automatically and requires no cancellation to prevent future charges.

Cancellation Policy

You may cancel your Annual Pro subscription at any time using any of the following methods:

  • Through the subscription management link included in your Paddle purchase confirmation or renewal emails.
  • By contacting Paddle customer support directly via the details in your receipt.
  • By emailing us at support@syntaxlabs.io and we will assist with the cancellation.

Upon cancellation:

  • Your Pro access remains active until the end of the current paid billing period (the remainder of your annual term).
  • No further automatic charges will be made after the cancellation takes effect.
  • Cancelling does not entitle you to a refund for the current billing period. See our Refund Policy for details.

Lifetime Pro does not require cancellation, as it is a one-time purchase with no recurring billing.

Price Changes

We reserve the right to change the pricing of our Pro plans at any time. For Annual Pro subscribers:

  • We will notify you by email at least 30 days before any price increase takes effect on your next renewal.
  • If you do not agree with the new price, you may cancel your subscription before the renewal date to avoid being charged at the updated rate.
  • Price changes do not affect Lifetime Pro customers who have already completed their one-time purchase.

Order Process and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all SigFix orders. Paddle handles payment processing, invoicing, tax compliance, subscription billing, and customer billing inquiries.

Your purchase contract for payment purposes is with Paddle, subject to Paddle's own terms and privacy policy. Syntax Labs remains the provider of the SigFix software and service.

Acceptable Use

You agree not to reverse-engineer, resell, or redistribute the SigFix tool or its output in a way that competes with our service. You agree not to use SigFix for any unlawful purpose. We are not responsible for how you deploy generated signatures or their compatibility with every email client or Outlook version.

Limitation of Liability

The SigFix service is provided "as is" and "as available" without warranties of any kind, express or implied. To the maximum extent permitted by law, Syntax Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of SigFix, including but not limited to email rendering issues, data loss, or business interruption.

Changes to These Terms

We may update these Terms of Service from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of SigFix after changes constitutes acceptance of the revised terms.

Contact

For questions about these Terms of Service, billing, or subscriptions, contact us at: